Last updated: Oct 7, 2025
Introduction and scope
This Privacy Notice explains how Fusebox OÜ (“Fusebox”, “we”, “us”, or “our”) collects and uses personal data when you visit www.fusebox.energy and its subpages under our control that link to this notice (“Website”), or when you interact with us through contact forms, downloads, sign-ups, or marketing communications.
We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable laws.
This notice applies only to our public website and related marketing activities. It does not apply to data processed within the Fusebox platform, where we act as a data processor on behalf of our customers. Those activities are governed by the relevant Service Agreement and Data Processing Addendum (DPA). Fusebox portal privacy policy is available on the portal and applies to registered portal users.
Our Website may contain links to third-party sites or services. These are not operated by us, and we are not responsible for their privacy practices. We encourage you to review their privacy notices before sharing any personal data.
Who we are
Fusebox OÜ
Lõõtsa 8a, 11415 Tallinn, Estonia
Reg. No 12773434 VAT No EE101820503
Email: privacy@fusebox.energy
Fusebox OÜ is the data controller for the processing described in this notice.
What personal data we collect
We collect only the information that is necessary to operate the Website, respond to your inquiries, and manage our relationship with you. This may include your name, professional contact details, company name, and any information you provide when you contact us, request a demo, subscribe to updates, or download materials.
When you register for a Fusebox event or webinar, we collect the details needed to manage your participation, such as your name, role, company, and contact information. If you choose to share other preferences, we process that information only to accommodate your needs for the event.
We also collect technical and usage data generated when you browse the Website, including your IP address, device and browser type, operating system, and general site-use information such as pages visited and duration of visits. This information helps us understand how our content performs and how to improve it.
If you visit our offices, we may record your name, organization, and time of visit for access control and safety purposes. Building-level CCTV is operated by the property manager under their own privacy notice.
Finally, to keep our business contact database accurate and up to date, we may verify or update professional contact information using reliable public or commercial sources.
How we collect personal data
Most personal data is collected directly from you—for example, when you fill in a form, subscribe to updates, or communicate with us. Certain data, such as technical and usage information, is collected automatically through cookies and similar technologies when you use the Website. We also receive data from your organization if it lists you as a contact, and from legitimate public or commercial databases that help us verify business contact details.
Why and how we use your personal data
We process personal data only when there is a valid legal basis under the GDPR.
We use your data to respond to inquiries and demo requests, to provide and improve the Website, and to ensure its functionality and security. We process information about how our content and campaigns perform in order to measure and enhance their effectiveness and to reach relevant audiences, always in accordance with your cookie and marketing preferences.
We also use your personal data to send you marketing communications such as product updates, service information, or invitations to events. These communications are based on your consent or, in the case of business contacts, on our legitimate interest to keep existing or potential clients informed about our services. You can withdraw your consent or unsubscribe at any time.
In addition, we process limited personal data to operate our business—such as onboarding and managing suppliers and contractors, handling invoicing and accounting, conducting conflict-of-interest or sanctions checks where relevant, and meeting legal and regulatory obligations including tax and record-keeping.
All processing is carried out based on one or more of the following legal bases: performance of a contract, legitimate interest, legal obligation, or your consent.
Cookies and tracking
Our Website uses cookies and similar technologies to make the site function properly, to analyse traffic, and to measure the performance of our marketing activities. Your preferences regarding cookies are recorded through our cookie management tool, and you can change or withdraw consent at any time via the Cookie Preferences link in the footer or in your browser settings. Further details are provided in our separate Cookie Policy.
When and how we share your data
We do not sell personal data. We may share information with trusted service providers who assist us in hosting, analytics, marketing automation, customer relationship management, and other essential business operations. All such parties act under data-processing agreements that require them to handle data securely and in compliance with applicable law.
We may also disclose personal data where required by law, regulation, or court order, or when necessary to establish, exercise, or defend legal claims. In limited cases, information may be shared with Fusebox affiliates when necessary to respond to your request or manage our relationship with you.
International data transfers
We primarily store and process personal data within the European Union (EU) and European Economic Area (EEA). When data must be transferred outside the EU/EEA, we apply appropriate safeguards such as the European Commission’s Standard Contractual Clauses together with supplementary security measures to ensure that your data receives an equivalent level of protection.
How long we keep your data
We retain personal data only for as long as it is necessary to fulfil the purposes described in this notice or to comply with legal requirements. Retention periods depend on the type of data, the purpose of processing, statutory limits under tax or accounting laws, and our need to establish, exercise, or defend legal claims. When data is no longer needed, it is securely deleted or anonymised.
Your rights under the GDPR
You have the right to access your personal data, request its correction or deletion, restrict or object to its processing, and obtain a copy of it in a structured, machine-readable format. Where processing is based on consent, you have the right to withdraw that consent at any time.
Requests concerning your personal data can be sent to privacy@fusebox.energy. You also have the right to lodge a complaint with your local data protection authority; in Estonia this is the Data Protection Inspectorate (AKI).
How we protect your data
We maintain a comprehensive set of technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or loss. These include secure device management, role-based access controls, encryption, monitoring, and regular employee training. Our information security framework is aligned with the ISO/IEC 27001:2022 standard, and we continuously review and improve our controls.
While we apply robust security safeguards, no online system can be completely secure, and we cannot guarantee absolute protection against all threats. We nevertheless take all reasonable steps to prevent, detect, and respond to potential incidents.
Links to other websites
Our Website may link to third-party pages or services for convenience or additional information. These external websites are governed by their own privacy notices, and we are not responsible for their content or privacy practices. We encourage you to review their notices when leaving our site.
Updates to this notice
We may update this notice periodically to reflect changes in our practices, technologies, or legal obligations. The most current version will always be available on our Website, and material updates will be communicated through appropriate channels.
Contact us
Questions or requests regarding this Privacy Notice or the processing of your personal data can be sent to privacy@fusebox.energy.
